GE Washer – Lights Flashing and Unresponsive – Troubleshooting Guide

Problem:

GE top-load or front-load washer has flashing lights, does not respond to button presses, and won’t start a cycle.

Possible Causes:

1. Control board glitch or software freeze

2. Control lock (Child Lock) enabled

3. Power supply issue or improper grounding

4. Faulty lid lock or door lock switch

5. Failed user interface (UI) board or main control board

6. Moisture or corrosion on control connectors

Tools Required:

• Screwdriver

• Multimeter

• Flashlight

• Towel (if water is present)

Step-by-Step Procedure:

1. Perform a Hard Reset

• Unplug washer from power for 2–5 minutes.

• Press and hold Start/Pause button for 5 seconds before plugging back in.

• Plug back in and check if lights return to normal.

2. Check for Control Lock (Child Lock)

• Look for a padlock icon or “CL” on the display.

• On many GE models, press and hold “Steam”, “Lock”, or “Delay Start” button for 3–5 seconds to toggle control lock.

• If locked, all buttons will be unresponsive.

3. Verify Power Supply

• Confirm outlet is providing 120V using a multimeter.

• Check plug and cord for damage.

• Avoid using extension cords.

• Confirm proper ground – washers need correct polarity and grounding to function.

4. Run Service Mode / Error Code Check

• For top-load GE models with rotary dial:

  1. Unplug washer.

  2. Plug back in.

  3. Within 30 seconds, rotate knob as follows:
     Left → Right → Right → Right → Left → Right

  4. LED display will flash diagnostic codes.

• For front-load models with buttons:
  Refer to service manual – typically involves pressing Start + Delay or Power + Start for 3–5 seconds.

5. Inspect Lid or Door Lock

• A faulty lock can cause lights to blink and prevent operation.

• Open top panel or front panel.

• Inspect wires and lock mechanism.

• Test with multimeter (should show continuity when locked).

• Replace if damaged or intermittently working.

6. Check Control Board Connections

• Disconnect power.

• Open top/back panel to access main control board and UI board.

• Reseat all connectors (unplug and plug back in).

• Look for:

  • Burn marks

  • Corrosion or moisture

  • Loose or broken wires

7. Replace Parts If Needed

• User Interface Board – if buttons don’t respond but board has power

• Main Control Board – if UI is fine but washer behaves erratically

• Lid Lock Assembly – if lock signal fails during startup

Notes:

• Flashing lights with no response usually indicate communication loss or lock-related failure.

• Always unplug machine before removing covers.

• If under warranty, contact GE support for authorized service.