Get in Touch With Us
Got a question about something you have read on this site, or noticed a detail that needs a second look? This page explains how to get in touch with us, what we can help with, and what you can expect once you have sent a message.
How to Get in Touch
Email is the best way to reach our team. We read every message that comes in and try to reply within two working days. Send your enquiry to [email protected] and, where you can, tell us which page or brand your question relates to. It helps us route your message to the right person and get back to you with something useful rather than a generic reply.
What We Can Help With
Non Gamstop Casinos covers casinos not on Gamstop, so most messages we receive fall into a handful of categories. Here is where we can genuinely add value:
- Questions about specific brands — if you want more detail on how Betmica, Kikibet, Betninja or any other operator we cover works, ask away.
- Bonus and offer clarity — welcome offers change, and wagering conditions attached to them can be confusing. If something in our comparisons is unclear, tell us and we will check it.
- Corrections — ratings, offer terms and rankings move over time. If you spot something that looks out of date, we want to know so we can review it.
- General feedback — suggestions for topics you would like us to cover, including payment methods, game types or how self-exclusion schemes work, are always welcome.
- Support-related concerns — if you or someone you know is finding gambling difficult, say so in your message. We can point you towards general guidance, though we are not a support service ourselves.
What We Cannot Do
We are an independent comparison site, not a customer service desk for any casino operator. That means we cannot access your account, process a withdrawal, resolve a dispute with a brand, or reverse a self-exclusion. Those requests need to go directly to the operator in question or, where relevant, to the licensing authority named on their site. What we can do is help you understand a site's terms, bonus structure or reputation before you decide anything, or point you toward our rankings of the best non Gamstop casinos if you are still comparing options.
What Happens After You Write to Us
Your message goes to a real person on our editorial team, not an automated inbox. We aim to respond within two working days, though this can stretch a little during busier periods. If your enquiry needs input from more than one team member, we will let you know rather than leave you waiting without an update.
Why Accuracy Matters Here
Offers, ratings and terms in this space shift regularly, so reader input genuinely shapes how we keep our comparisons useful. If a bonus figure, wagering requirement or licensing detail looks wrong to you, flagging it helps every reader who comes after you, not just yourself. We treat every correction request seriously and will review the page in question rather than dismiss it.
Whatever brings you here, thank you for taking the time to reach out. We will get back to you as soon as we can.